Implementation Services

AGRESSO Implementation Methodology (AIM) covers the entire implementation lifecycle from system selection through to sign-off. It encompasses all activities that may take place throughout the life of an implementation process as:

• Project Management
• Hardware and Software Installation
• Customer Training
• Business Analysis and Design
• Customization
• The AGRESSO Solution Setup
• Validation and Testing of AGRESSO Solution
• Go live
• Project close

By using a methodology that is employed consistently worldwide, Agresso customers can be assured of a common approach to implementation wherever they are based. AIM is supported by a comprehensive range of template forms and checklists to ensure project documentation is consistent and complete in every project and to ensure adherence to the same high standards around the world.

It also facilitates global movement of Agresso personnel to ensure appropriate resources are made available to each implementation. A key objective for the Agresso project manager and implementation team is to ensure that the expected level of management information is met.

The Agresso Approach
While AGRESSO is a packaged solution it is very flexible and highly configurable. For this reason it is essential to carry out a proper analysis of business requirements before design of the AGRESSO solution.

In order to set up AGRESSO to the best benefit to the customer business and most efficiently, Agresso personnel will work together with the customer to understand their business requirements, and help them define the appropriate structure to meet their financial and management reporting requirements. Once set up correctly, these concepts ensure that the correct data is recorded on each financial transaction to allow easy analysis of the data.

Hence the most important phase is Business Analysis and Design. In this phase the customer business requirements and business processes are defined and documented. Any system integrations with AGRESSO is described and documented through the AGRESSO Administrative Data Model and the business and financial reporting is defined and documented through the AGRESSO Business Model. Without emphasizing this, the project can easily become very unstructured and it may not respond or only partly respond to the real business requirements.

We would state that the second most important phase is User Training. The objective of the User Training is to enable the customer's Implementation Team to carry out the design and implementation of AGRESSO with consultancy support from the Agresso Project Team.

Super Users receive an appropriate level of training to enable them to take responsibility for the setup of their modules.

Enhancing our professionalism in guiding customer implementations of AGRESSO is one of our key success factors. Sharing and enhancing a common methodology and experience is the base for such success!