Support

We provide service and support to all customers in North America who are using Agresso software in accordance with our maintenance agreements. If you experience problems while using Agresso, you should first inform the Customer Contact in your organization. If the problem cannot be solved, please contact the Agresso North American Customer Support Center at:

North America Support Center
4420 Chatterton Way, Suite 201
Victoria, BC Canada V8X 5J2

Support Tel: (888) 848-3776
Support Fax: (250) 704-4492 – Att’n: Support
Support E-mail: support@agresso.com

Hours of Operation
6 am to 5 pm Pacific, Monday through Friday except the following holidays:

2008 Holidays
New Years Day:	Tuesday, January 1, 2008
Labor Day:	Monday, September 1, 2008
Columbus Day (US) / Thanksgiving Day (Canada):	Monday, October 13, 2008
Veterans Day (US) / Remembrance Day (Canada):	Tuesday, November 11, 2008
Christmas Day:	Thursday, December 25, 2008
2009 Holidays
New Years Day:	Thursday, January 1, 2009
Good Friday:	Friday, April 10, 2009
Labor Day:	Monday, September 7, 2009
Columbus Day (US) / Thanksgiving Day (Canada):	Monday, October 12, 2009
Veterans Day (US) / Remembrance Day (Canada):	Wednesday, November 11, 2009
Christmas Day:	Friday, December 25, 2009

Support Center
Customers can log into Support Center to get product support. You will be given a username and password as part of your Agresso contract.

WebEx Meeting Space
WebEx provides a web-based support and meeting space to facilitate support and training.